October 2019 Site Updates, Pre-Order Changes

We haven’t posted any site updates in several months so it’s time to let everyone know about the recent changes to the site and some directional changes we will be making as a company.

First, we have taken the chance to clean up and reorganize our Accessories section. We have added several subcategories to help organize the site for better navigation. Each section has been broken down to also include the manufacturer as this was something that most customers requested.

A good example would be standard size Dragon Shield sleeves. These are very popular and many people would like to easily view all of these that we offer. Previously they would be in the same category as other sleeves of similar quality, now the category looks like this:

Accessories > Card Sleeves > Standard Size Card Sleeves > Dragon Shield Standard Size Sleeves

We have also made similar improvements to some of the other categories to make browsing even easier and more streamlined. We are always looking for ways to improve your experience so let us know if there are more categories that can be further refined.

Our waitlist function has been updated to work on bundle products. Previously if a bundle was out of stock you had no way to know when it would again become available. For example, our Pokémon TCG: Hidden Fates Poké Ball Collection Bundle was super popular and pre-orders sold out very quickly. You can now click on the product listing and select the waitlist option and you will be notified as soon as the bundle comes in stock.

Pre-orders have been a hot topic in the industry and recent product releases have been met with several supply issues. Although we have been very fortunate that we were still able to meet pre-order demand, there have been some very close calls and in some cases we just barely were able to meet our pre-order numbers. In order to better service you and our other customers, we are making several changes to how we handle pre-order products.

Some products have very low pre-order rates and generally have been problematic  as our suppliers are often unable to cope with the sudden spikes in demand. As a result, the following will no longer be offered for pre-order:

  • Accessories
  • Magic The Gathering
  • Tabletop Games

Other products are very popular for pre-orders but typically don’t see any orders placed until about 1 month before release. As supply for these products are generally very consistent we are going to continue offering them for pre-order during this time frame. The main reason for making this change is so that we can still offer guaranteed orders for the more highly demanded products after we know our exact amount of product that we will be receiving.  The following categories will be offered for pre-orders roughly 1 month before release:

  • Pokemon
  • Yugioh

For our other products, we generally see most of our orders placed through the pre-order period, often many months before release. The supply for this group of products is almost always tied to what pre-orders are placed, and as such it is very important that we keep these products available for pre-order as soon as we can. The following categories are not affected by the above changes and will be available as normal going forward:

  • Caster Chronicles
  • Force of Will
  • Weiss Schwarz
  • Final Fantasy

We are also working hard on adding to our back catalog of single cards and D&D miniatures. We have made very big strides in uploading Force of Will, Pokemon and Yugioh cards to our catalog, and will be continuing to increase the amount of single cards we offer, so keep your eyes peeled!

That’s it for this update! We are going to try and keep this updates more frequent as long as time permits so everyone is more informed about what we are up to. As always, if you have any questions or concerns feel free to contact us through our contact page or on Facebook.

Dylan Hunt

Product Manager at Duel Kingdom
Very passionate about the games he plays, Dylan is the one responsible for product writeups and pre-orders. He strives to always be up to date on the latest and greatest in TCG news.

Dylan also manages the day to day administration of the webstore and server.

He enjoys playing Yugioh, Force of Will, Caster Chronicles and Weiss Schwarz.
Dylan Hunt

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