Pre-Order Policy

Orders with Pre-Order items are charged the full amount at the time the order is placed. Pre-Order items may not be cancelled.

Orders with both in-stock and Pre-Order items will be held until the entire order can be shipped. If you wish to have your in-stock items shipped immediately separate orders will have to be placed.

All Pre-Order items will be listed with a manufacturers estimated release date. These dates are subject to change at the manufacturer’s discretion without notice. Every effort will be made to ensure the estimated dates are accurate but we cannot guarantee that the date listed in our store will be the most recent scheduled release date.

Once the Pre-Order items reach our store every effort will be made to ship the items as quickly as possible. Normally Duel Kingdom ships all Pre-Order items on release day.

Customers who Pre-Order are guaranteed the price listed at time of checkout. Pre-Order prices may change at any time, but previous Pre-Orders will be honored at the original price.